IT Security
Cyber Security Services Sydney for businesses of 15 to 70 staff
Elscomm is a Sydney managed IT and cyber security provider. Our cyber security services Sydney teams rely on are shaped around your business, so your people can work, grow and move forward with confidence.
Prefer to talk? Call (02) 8188 9777, Monday to Friday, 8am to 5pm
IT security services Sydney
IT security services built into how we run your IT
Elscomm has provided IT security services to Sydney businesses of 15 to 70 staff since 2006. Our nine managed IT security services protect the accounts, devices, email, networks and data your business runs on, and the same team that runs your IT watches over its security.
Built in, not bolted on
Security is part of how we run your IT, not a separate product you have to manage.
Watched after hours
We monitor for threats outside business hours and respond to serious alerts.
Starts with a free assessment
See where you stand and what to fix first, before you commit to anything.
Proof, not promises
Rated by the businesses we look after
Every support ticket we close is scored by the person who raised it, and the result sits here live. Consistent service should be measured, not promised.
Our services
Cybersecurity services we provide
Four groups: detect and respond, protect, recover and prove. Each service has its own page with the detail, so start with the one that matches what you need.
Managed detection and response (MDR)
Detection tools on every device, backed by engineers who investigate alerts and stop attacks.
Detect and respond→Identity threat detection and response (ITDR)
Watches Microsoft 365 sign-ins for stolen passwords and shuts compromised accounts down fast.
Protect→Microsoft 365 security
Secure settings, multi-factor authentication and monitoring for your email and files.
Protect→Managed firewall and access control
A managed firewall with rules kept current, and access only for the right people.
Protect→Vulnerability management
Regular scanning, prioritised fixes and managed patching, before attackers find the gaps.
Recover→Business continuity and disaster recovery (BCDR)
Backups out of reach of ransomware, tested restores and a recovery plan.
Prove→IT audit and compliance
Your controls assessed against a recognised baseline, with a plan you can show insurers.
Prove→Essential Eight
ASD's eight baseline controls and maturity levels. We assess and work towards a target level on request.
Prove→SMB1001 certification
The Australian certifiable standard, Bronze to Diamond. We prepare you for certification on request.
Managed IT security
Managed IT security services: one team for your IT and your security
Managed IT security services mean a provider runs your security every day: monitoring, patching, responding to alerts and reporting, instead of setting things up once. Elscomm is a managed service provider and a managed security service provider in one, so the engineers watching your alerts already know your systems and nothing falls between two providers.
- Security built into how we run your IT
- After-hours threat monitoring and response
- Help desk Monday to Friday, 8am to 5pm
- What is covered written down before you sign
Managed cyber security, in plain terms
Managed cyber security means someone runs your security every day. You will also see it called IT security managed services, managed IT services security, MSSP services or cybersecurity as a service. The labels differ, but the job stays the same.
Our IT managed security services cover cyber security management from end to end: monitoring, patching, alert response and reporting. Each managed IT security service sits under one agreement, alongside your support. Whatever the label, cyber security management services and IT security management come down to one thing: a named team owning the risk every day.
Our managed IT security services Sydney clients use all start from the same baseline, and for managed IT security Sydney businesses can budget for, we quote a fixed monthly price after a free assessment.
Choosing a provider
How to choose between cyber security companies in Sydney
IT security companies in Sydney range from global consultancies to local managed service providers, and many sell a product instead of a service. For a business of 15 to 70 staff, the practical choice is usually a cyber security company that also runs your IT. Ask these five questions before you sign, and expect the answers in writing.
What do you switch on for every client, and what is extra?
A written list stops surprises later. Anything not on it is either extra or not happening.
Question01Who watches for threats out of hours, and who responds?
Monitoring without a named person responding means alerts wait until Monday.
Question02What happens in the first hour of an incident?
A good provider can walk you through it step by step, without hesitating.
Question03Will you help us evidence our controls to an insurer or customer?
Insurers and customers want proof. Ask how the provider produces it and how often.
Question04Are the people watching our security the same people running our IT?
When one team owns both, nothing falls between two providers.
Question05
Cyber security firms, MSSPs and IT providers
Cyber security firms come in three shapes: specialist firms sell consulting and testing, MSSPs sell monitoring, and IT providers sell support with some security added. Most cybersecurity firms and cybersecurity services companies fit one of those boxes, and a few cover all three.
The same split shows up across cyber security companies Australia-wide. Larger cybersecurity companies in Australia lean towards enterprise and government work, while cyber security firms Australia-wide that focus on smaller businesses mostly come from managed IT. If you are searching for a cyber security company Australia-wide, filter by size first. Cybersecurity companies in Sydney follow the same pattern.
Before you compare the cybersecurity services Sydney providers offer, check what each one means by the words. IT security services companies and information security services companies often use the same terms for different things. As an IT security services company, we put our scope in the agreement before you sign.
Cyber security solution providers often lead with a product; a cyber security service provider leads with people. Choose a cybersecurity service provider who does both. Managed IT security services providers should be able to show you the alerts they handled last month, so ask cyber security services providers for a sample report before you sign.
Elscomm is a cyber security firm built for smaller businesses: a Sydney IT security company that runs security as part of your IT. We are the cybersecurity provider Sydney businesses reach during business hours, and after hours for serious alerts.
Where to start
Cyber security for small business: where to start
Most attacks on businesses of 15 to 70 staff are simple. They start with a stolen password, an email posing as a supplier or an unpatched device. Good cyber security for a business this size deals with those first, with a baseline like this:
The baseline every business needs
- Multi-factor authentication on email, Microsoft 365 and remote access
- Managed patching of operating systems and applications on a schedule
- Endpoint detection and response on every laptop and server
- Restricted admin access with separate admin accounts and sign-in monitoring
- A managed firewall with rules reviewed and kept current
- Tested backups kept out of reach of ransomware
Cloud and data
Cloud security solutions for Microsoft 365 and Azure
Most of your data now lives in Microsoft 365, Azure and a handful of business apps. Our cloud security solutions cover sign-ins, sharing settings, email and the Azure resources behind them. Cloud infrastructure security gets the same patching, monitoring and access reviews as anything in your office.
Our data security services protect the files and records your business holds: who opens them, where copies sit and how they come back after an incident.
Each IT security service links back to the same team, and all of our IT security solutions are written into your agreement. That is how we deliver IT security Sydney-wide, from the CBD to Penrith. Whether you need one cyber security service Sydney-wide or the full set, the free assessment shows where to start.
Get started
Get started with a free security assessment
Every engagement starts with a free assessment, so you see where you stand before you commit to anything.
- Talk to usTell us how your business works, what you hold and what worries you.
- We assessWe check your accounts, devices, email security and backups against a sensible baseline.
- You get a planA short, prioritised list of what to fix first, and which of our services would cover it.
FAQs
Cyber security services: common questions
Quick answers to what Sydney businesses ask before choosing a cyber security provider. The service pages go deeper.
What are cyber security services?
Cyber security services protect a business's systems, data and people from attack, and help it recover when something goes wrong. They cover prevention (such as patching, firewalls and multi-factor authentication), detection and response, backup and recovery, and assessments against frameworks such as the Essential Eight.
What are some examples of cyber security services?
Common examples are managed detection and response, Microsoft 365 security, managed firewalls, vulnerability management, identity threat detection, backup and disaster recovery, and security audits. Elscomm provides each of these, and each has its own page above.
What is a managed security service provider (MSSP)?
A managed security service provider runs a business's security as an ongoing service: monitoring, patching, responding to alerts and reporting. For businesses of 15 to 70 staff, it is often the same provider that runs the rest of their IT.
What is the difference between an MSP and an MSSP?
An MSP (managed service provider) runs your IT: support, devices, Microsoft 365 and networks. An MSSP runs your security: monitoring, detection and response. Elscomm does both, so one team owns your systems and the security watching over them.
Do managed IT services include cyber security?
They should. Good managed IT services include patching, endpoint protection, multi-factor authentication, email security and backups as part of the service. Ask any provider for a written list of what is included and what is extra.
Do you monitor for threats outside business hours?
Yes. Elscomm monitors for threats outside business hours as well as during them, and responds to serious security alerts after hours. Our help desk is open Monday to Friday, 8am to 5pm.
Which businesses does Elscomm provide cyber security for?
Sydney businesses of 15 to 70 staff, across a range of industries. Most clients also use Elscomm for managed IT, so their IT and security sit with one team.
Can Elscomm help with the Essential Eight or SMB1001?
Yes, on request. We do not apply either framework to every client by default. We assess where you sit and work through the gaps with you. See our Essential Eight and SMB1001 pages for the detail.
How do we get started?
With a free assessment. We look at your accounts, devices, email security and backups, show you where the gaps are, and tell you what we would fix first.
Ready to feel this too?
Click the button for a chat with an Elscomm expert. Tell us what's frustrating you, we'll sort it.
Cyber security support across Sydney
Security that sits inside day-to-day support rather than beside it. Choose your area for local detail on how we work there.