Infrastructure and Cloud
Elscomm plans, moves and manages the servers, networks, Microsoft Azure and Microsoft 365 your business runs on, so the next upgrade happens on a plan instead of in a rush.
Rated 5.0 from 89 Google reviews. Prefer to talk? Call (02) 8188 9777, Monday to Friday, 8am to 5pm





IT infrastructure services Sydney
IT infrastructure is everything your business runs on: servers, networks, storage, devices, cloud platforms and the licences tying them together. Cloud services move some or all of it onto platforms like Microsoft Azure and Microsoft 365. You pay a monthly fee for what you use, instead of buying and replacing servers every few years.
Elscomm has planned, built and managed IT infrastructure for Sydney businesses since 2006. We work cloud-first on Microsoft Azure and Microsoft 365, and keep equipment on site where it still makes sense. Our business address is Level 25, 100 Mount Street, North Sydney NSW 2060, and we work with businesses across Greater Sydney.
Elscomm at a glance
New systems start in Microsoft Azure or Microsoft 365. Equipment stays on site only where it still does the job better.
We map, test and document every change before it goes live, with a way back if a step fails.
The team who built it monitors, patches and reviews it, so the setup keeps pace as you grow.
Client ratings
The person who raised each support ticket scores it when we close it, and the results show here live. Our Google reviews sit alongside, written by clients in their own words: Elscomm is rated 5.0 from 89 Google reviews.
Our 90-day promise: three measurable improvements in your first 90 days, or we keep working free until you see them.
What is included
Managed cloud services and IT infrastructure management mean someone owns your platforms after the project ends, watching them, patching them and planning what comes next. One-off projects such as a new office fit-out or a server replacement are quoted separately.
Infrastructure and cloud with Elscomm
Our services
Each service has its own page with the detail. Most changes start with an assessment, then a plan putting the moves in the right order.
Systems, files and email moved to Microsoft Azure or Microsoft 365 in tested stages.
Cloud servers→Servers, storage and networking run on Microsoft Azure instead of hardware you own.
Remote work→A secure Windows desktop in the cloud with Azure Virtual Desktop or Windows 365.
Projects→Network upgrades, server deployments, cabling and office moves delivered to a clear scope.
Purchasing→Hardware, software and licences sourced, configured and delivered ready to use.
Works alongside
Help desk, devices, Microsoft 365 and the day-to-day running of your IT.
Related→Your Azure environment monitored, secured and right-sized each month.
Related→Backup and disaster recovery, managed detection and response, and compliance.
Compare your options
Three ways to run the systems behind a business of 15 to 70 staff. Many businesses run hybrid for a while: Microsoft 365 and new systems in the cloud, with one or two things staying on site until they are due for replacement.
| Cloud | On-premises | Hybrid | |
|---|---|---|---|
| How you pay | Monthly, for what you use | Upfront hardware, replaced every few years | A mix of both |
| Where it runs | Microsoft data centres, including Australian regions | Your office or comms room | Both |
| Adding capacity | Changed as you need it | Buy and install more hardware | Cloud side changes quickly |
| Working remotely | Built in | Needs a VPN or remote access set up | Built in for cloud systems |
| Who maintains the hardware | Microsoft | You or your IT provider | Split |
| Best for | Microsoft 365, new systems, remote and multi-site teams | Specialised equipment or software needing to stay local | Businesses moving in stages |
Our approach
Infrastructure problems often start with a rushed change: a server replaced the day it fails, or a cloud move squeezed into one weekend. We work in a set order, so your team keeps working while things change underneath them. For the full detail on moving systems, see our cloud migration page.
We document your servers, network, cloud services, licences, backups and the software each team relies on.
You get a roadmap covering what moves, what stays, in what order, what it costs to run, and the rollback plan for each step.
We test with a small group first, so problems surface before they reach the whole business.
Each step goes live on an agreed date, and staff hear what changes and when.
Monitoring and patching continue after go-live, with regular reviews of performance and cost.
Choosing a provider
Whether or not you choose Elscomm, ask these before you sign off a cloud move or an infrastructure project in Sydney. Good providers answer them easily and put the answers in writing.
10 questions before you sign off
Who it suits
Most of our clients have between 15 and 70 staff. Infrastructure decisions matter at this size, but nobody internally has the time to plan them properly.
Industry pages: accounting, financial services, construction, healthcare, schools and medium businesses.
Get started
Every engagement starts with a free assessment, so you see where you stand before you commit to anything.
FAQs
Straight answers to what Sydney businesses ask before changing servers, moving to the cloud or planning a new office.
Planning, building and managing the systems a business runs on: servers, networks, storage, devices, cloud platforms and licences. For a business of 15 to 70 staff, the work usually covers Microsoft 365, Azure, the office network and any servers still on site.
It depends on what you run. Microsoft 365 is a per-user monthly subscription. Azure is billed on what you consume, so servers and storage cost more as they grow. Project work, such as a migration, is quoted separately. Elscomm gives a fixed quote after a free assessment, including an estimate of the monthly running cost.
Elscomm is a managed service provider based in North Sydney (business address: Level 25, 100 Mount Street), planning and managing infrastructure for Sydney businesses of 15 to 70 staff since 2006. We work cloud-first on Microsoft Azure and Microsoft 365.
Cloud services are the platforms themselves, such as Microsoft 365 and Azure. Managed cloud services add a provider who sets them up, monitors and patches them, controls costs and plans what comes next.
Many businesses of 15 to 70 staff no longer need one, because email and files run in Microsoft 365. A server still makes sense for some line-of-business software, very large files or equipment needing a local connection. If yours runs Windows Server 2016, Microsoft ends extended support on 12 January 2027, so plan its replacement now.
It depends on the system. Cloud spreads the cost into monthly fees. On-premises puts it upfront, and the true cost includes power, backups, support and replacing the hardware every few years. Compare the two over the full life of the system, not the first year.
For a tenant provisioned in Australia, Microsoft stores core Microsoft 365 customer data at rest within Australia, including Exchange Online mailbox content and SharePoint Online site content. This extends to Teams chats and channel conversations and files uploaded to OneDrive for Business. For Azure, you choose the region. Microsoft lists Australia East in New South Wales, Australia Southeast in Victoria, and Australia Central and Central 2 in Canberra. We build in an Australian region unless you have a reason to go elsewhere.
Microsoft secures its data centres and the platform. Your business remains responsible for who has access: accounts, passwords, devices and permissions. Multi-factor authentication, secure Microsoft 365 settings and a separate backup cover your side. Microsoft 365 retention settings and recycle bins do not replace a backup.
A staged move keeps disruption low. We test with a small group first, move one system at a time on agreed dates, keep a rollback plan for each step, and tell staff what changes before it happens.
Hybrid means running some systems in the cloud and some on site, connected together. It suits businesses moving in stages, or keeping one system local while everything else runs in Microsoft 365 and Azure.
Infrastructure as a service (IaaS) means renting servers, storage and networking in a platform like Azure instead of owning the hardware. Managed cloud services add a provider who runs those resources for you, from monitoring and patching to cost control.
Yes. Monitoring, patching and regular reviews continue after go-live.
Yes. We plan and deliver the network, Wi-Fi, cabling, devices and Microsoft 365 setup for a new office or a move, scoped and quoted as a project.
Yes. Our IT procurement service sources, configures and delivers hardware, software and licences, ready to use on arrival.
Backups for servers, cloud data and Microsoft 365 form part of what we set up and manage, with restores checked. We write the exact scope into your agreement. For full disaster recovery planning, see business continuity and disaster recovery.
Yes. Azure Virtual Desktop and Windows 365 give staff and contractors a secure Windows desktop in the cloud. Multi-factor authentication, conditional access and Microsoft Intune control who gets in and from which devices.
Established businesses of roughly 15 to 70 staff across Greater Sydney.
Yes. Elscomm is a Microsoft Partner, and Microsoft Azure and Microsoft 365 sit at the centre of how we build and run infrastructure for clients.
Book a free IT assessment. We look at your servers, network, cloud setup, licences and backups, then give you a fixed quote with every extra in writing. Call (02) 8188 9777, Monday to Friday, 8am to 5pm, or book online.
Click the button for a chat with an Elscomm expert. Tell us what's frustrating you, we'll sort it.
Migrations, networks and office moves planned around your site and your building. Choose your area for local detail on how we work there.