Unified Communications

Your phone system is costing you more than money.

Old phone systems are expensive to maintain and painful to use. Calls get missed. Transfers go nowhere. Staff working remotely cannot use the office phone. And your customers notice. A bad phone experience damages trust before the conversation even begins.

Many Sydney businesses are still running legacy systems that were never designed for how teams work today, across offices, from home, and on mobile. The fix is simpler than you think, and it does not require replacing everything at once.

One platform. Calls, messages, meetings, all connected.

Unified communications as a service brings all your communication tools together. Voice calls, video meetings, instant messaging, and file sharing, all in one platform. Your team connects the same way whether they are at the office, at home, or on the road.

A modern business phone system built on unified communications connects your tools so your team stops switching between apps to make a call, send a message, or join a meeting. No more missed calls because someone stepped away from their desk. Just one place for all your communication, managed centrally, working reliably every single day.

What unified communications means for your business team

Unified communications is the integration of phone calls, video conferencing, messaging, and collaboration into a single platform. UCaaS, or unified communications as a service, delivers this through the cloud, so there is no on-premise hardware to maintain and nothing complex to manage on your end.

It replaces your traditional PBX phone system with a modern, cloud-based alternative. You get full PBX functionality, transferring calls, setting extensions, managing voicemail, plus the ability to make and receive calls from any device, anywhere. VoIP phone system technology powers the calls, delivering clear quality at a lower cost.

Elscomm unified communications: full PBX, zero complexity

Elscomm delivers unified communications solutions built on Microsoft Teams Phone or carefully selected third-party platforms. We provide full PBX functionality, call routing, transfers, conferencing, voicemail, and auto-attendant, on platforms we know deeply and support completely. As a Microsoft partner, Teams Phone is our primary recommendation for businesses already using Microsoft 365.

We handle everything: number porting, configuration, user setup, and ongoing management. Your team gets a business phone system in Sydney that works from any device, on any connection. You get a communication platform that grows with your business, backed by a provider with 20 years of experience and an eight-year average client relationship.

Why Elscomm for unified communications in Sydney

Elscomm has been connecting Sydney and NSW businesses with the right communication tools since 2006. We bring deep Microsoft Teams expertise, third-party UCaaS options, and a hands-on approach to every deployment. No long-term contracts. No hidden costs.

• Full PBX functionality on Microsoft Teams Phone or leading third-party UCaaS platforms

• Microsoft partner, certified expertise in Teams Phone and unified communications

• VoIP phone system setup, number porting, and full configuration all handled for you

• Scalable, add or remove users as your business changes, with no penalty or friction

• No long-term contracts, unified communications that earns your trust each month